Paper 360
Voith is pleased to announce the appointment of Scott Knapp as its new Vice President of Operations for Voith Paper Appleton.
“My top priority at Voith is to serve our customers through strong execution within our operations. This will include focus on meeting project deliverables, ensuring reasonable lead-times as well as on-time delivery. We have outstanding products and services, and customer satisfaction is key to that commitment,” Knapp said.
Knapp has been in this role as Vice President of Operations for the Appleton-based North American headquarters since October of last year, and stressed that a top priority since then is to deliver best-in-industry efficiencies within Voith.
“This is an immediate need for our orders, big or small. Focusing on productivity ultimately means improved service for our customers, and that’s a driving focus for me,” he said, adding, “We always put our customers first.”
Along with his customer focus, Knapp said his study of operational efficiency means collaborating with his team and how they work together to improve processes and remove waste.
Prior to joining Voith, Knapp spent 24 years at SC Johnson & Son in their consumer products division. He is a graduate of the University of Wisconsin – Madison and Marquette University, where he earned his BS in Mechanical Engineering and an MBA respectively.
“Voith has an excellent reputation within the paper industry, and I’m proud to be part of the team,” Knapp said about his plans at Voith. “I’ve spent the last few months connecting with suppliers and customers through projects and site visits. For those I have yet to meet, I’m looking forward to that and exploring Voith’s solutions to meet your challenges.”
To learn more about Voith Paper, visit http://voith.com/corp-en/industry-solutions/papermaking.html