RISI’s Latin American CEO of the Year

An interview with Walter Schalka, CEO, Suzano


Return to investors, diversification, and empowerment. These are the three main weapons used by Brazilian pulp and paper producer Suzano’s CEO, Walter Schalka, to boost the company’s results since he joined Suzano in late 2012. Since then, Suzano has doubled its revenues to US$3.1 billion and quadrupled EBITDA to US$1.3 billion. Named RISI’s Latin American CEO of the Year 2016 for the second consecutive year, Schalka shares his views about growth and the future for market pulp producers.

PPI: Since you took over Suzano’s leadership, your message has focused on the return to investors. How are you working to improve that?

Data: 01/04/2016
Local: São Paulo – SP
Cliente: Suzano
Ref1: Institucional
Ref2: Executivos
Job: Walter Schalka
Descrição: Walter Schalka, executivo da Suzano
Fotógrafo: Sergio Zacchi

Schalka: In my perception there is no silver bullet; I can’t say there is a sole fact that transformed Suzano in a revolutionary way. One fundamental pillar of our strategy is structural competitiveness, so we are working throughout all areas to assure that. This work is taking place in the most visible departments, such as forestry and industrial, but also inside the back office. We have been reducing the distance between forests and mills, insourcing and mechanizing harvesting activities, and improving genetics research.

Meanwhile, all mills are being retrofitted, we’ve added a new digester and biomass boiler at the Limeira mill, a new digester at the Suzano mill, and are expanding the Imperatriz mill’s capacity under our “5.1 project,” which aims to increase the company’s total pulp and paper output to 5.1 million tonnes/yr by 2018. (Ed. note: tonnes = metric tons, and is used throughout this article.) Besides all of that, inbound and outbound logistics were improved and our distribution channel strengthened.

We have been working in internal areas as well, such as the supply chain, IT, and financial department. We are looking for the state-of-the-art everywhere—making comparisons between our own mills and others, seeking the benchmarking of the pulp and paper industry, and also comparing ourselves with other sectors. The injection of the continuous transformation vision inside the company has been sparking multiple projects while improving our results. At the end of the day, we want to reach a cash cost of US$150/tonnes for bleached eucalyptus pulp by 2018 and US$125 by 2021, considering an exchange rate of Brazilian Real 3.8/US dollar. We are looking for recurring results, and adding new businesses is part of that goal.

Regarding Suzano’s paper business, can you detail the changes the company is making to strengthen its distribution channel? You are posting positive results, even though the Brazilian market is feeble due to the economic crisis.

Not long ago, it was common to hear market talks stating that Suzano could sell its paper business. This didn’t happen and we are investing in this area with a powerful distribution and logistics chain. Our objective is to have a closer relationship with our end users and enable them to reduce their own inventories. In recent months we moved from 7,000 to 30,000 clients directly served by Suzano, and these figures are increasing every month. We are posting sales records, increasing market share over imports and reaching adequate paper prices in Brazil that are now comparable to international negotiations. As we are also dropping our production costs, margins have improved and return over capital is much better than in the past.

Suzano trades approximately 800,000 tonnes/yr of paper in the domestic market, so even if it falls by 10 percent, we will have only 80,000 tonnes to export, which is a very low volume for the international market. This means that I will always have the option to export a bit more to keep our machines running full.

Besides its pulp and paper business, Suzano has many other new projects to diversify its portfolio. How do they contribute to the company’s strategy?

Suzano has a very large scope of projects underway and more will come in the future, as innovation is part of our DNA. We want to extract further value from the assets the company already has, creating models that generate results and are simultaneously scalable. Four of our new businesses are in this category. The first is Futuragene (a biotechnology research company focused on forestry improvement), which is a costly operation. We don’t expect results in the short run, but we believe it will be revolutionary for Suzano in the future, allowing us to reach a pulp cash cost less than $100/tonne.

The second business is eucalyptus fluff pulp. Suzano developed a technology that is being widely accepted by the market. We have been testing the Eucafluff with several clients; sales volumes are growing and will continue to grow, as the product has not only shown a lower cost compared to regular softwood fiber, but also posts better technical characteristics. We are very happy with this evolution and the project has an important scalability, as it began with 100,000 tonnes/yr, but world fluff consumption has reached 5.6 million tonnes/yr.

The third business is lignin, as we will kick off a 20,000-tonne/yr extraction plant in July 2017 at our Limeira mill. With it, instead of using the black liquor to produce and trade energy for $300/tonne, we will sell chemical products

Data: 11/04/2016
Local: Imperatriz – MA
Cliente: Suzano
Ref1: Industrial
Ref2: Imperatriz – MA
Job: Imperatriz – 11/04/16
Assunto: Fachada da fábrica da Suzano em Imperatriz – MA.
Fotógrafo: Sérgio Zacchi

that can sell for up to $1,100/tonne. Now that energy prices are lower, the opportunities related to this project seem even higher. At the moment, we are working with the most basic products arising from lignin—the lignosulfonates—but we are ready to seek other applications with higher added value.

The last project I can mention is tissue production in two of our mills, Mucuri and Imperatriz, expected by late 2017. This is a very important project for the company as we will be very competitive in the northern and northeastern regions of Brazil by adding integrated tissue production at two existent pulp mills. All costs are already under control; we have the pulp, water and energy, effluent treatment, and logistics ready, so tissue production will be extremely competitive.

In this new scenario of investments, what is Suzano’s outlook for its market pulp business?

Pulp is representative (of Suzano) and will continue to be. Investments in other businesses are made to increase the recurrence of positive financial results, as we don’t want to have pulp as the sole value lever for the company. We are extracting new opportunities from what we already have. Lignin is in the black liquor; the fluff pulp uses equipment and inputs we have. We are debottlenecking mills all the time and taking advantage of our main asset, which is our forestry competitiveness.

Before you were the CEO, Suzano had plans to invest in further pulp capacity and pellet production for energy. Why did this change under your leadership, with other new businesses added?

The fluff and lignin projects reached commercial and technical maturity to scale up while I have been CEO, but I didn’t start them. The investment on pellets was put aside initially as the company was financially stressed and we couldn’t increase risk at that time. We still have forestry assets in Piauí and Maranhão states that could serve new pulp investments, though we have not defined how we will use them. Given that, I don’t see the company lurching with me; I am just moving on with ideas and concepts that the company had started to discuss in the past.

I believe my hand has been more present in the cultural transformation of Suzano. We decided to make two important changes in our management: the empowerment of people and meritocracy. We believe a lot in potential and performance, making people feel proud and engaged, sharing decisions and command. Suzano moved from a model where owners and shareholders had a strong presence to one where a small group of directors, executives, and the CEO have a more active voice. I believe that we must give authority to those who deal with a specific process on a daily basis, from the forestry to industrial areas, including the commercial department, as no one knows our clients better than the people who are selling and dealing with them every day.

Another important change was how the company is organized. We moved from very independent departments to workers who are now mixed and sitting together at our offices and mills. We don’t have fixed desktops anymore; if you are from the forestry area but are working on a project with logistics, you can sit with people from that team and share ideas. Is everything perfect? No, and it will never be, but we are humble enough to bring problems to the table and solve them, so the organization is constantly evolving.

You have always mentioned the need for capacity discipline for the pulp sector and Suzano’s pulp projects are on hold. Do you see any room for the company to resume organic growth in the near future?

We don’t project any organic growth for the short-term and we are not looking to it at the moment, as it would increase our level of risk in pulp. We opted for debottlenecking projects that add much lower tonnages and create value for the company. My perception is that the model created by Latin American producers puts this creation of value at risk, as all marginal growth is concentrated in China. Of course, with a new mill we trade to Europe and North America as well—but this is because we displace some players that will end up trading to China, not because demand is growing everywhere. Surely a new mill here makes cash, as we can produce at a $150/tonne cash cost, but the question is: Does it create value for a company?

You can say that return over invested capital is above the capital cost in the past two years, but the situation is not good if you analyze the past 10 years. Do these past two years represent a long-term strategy? We are talking about billions in investment. A small lignin or fluff project can fail and even though this is not nice, the company can move on. But if you add a new greenfield pulp mill and this project faces a demand problem, it can dangerously harm the business.

Brazil is not doing very well at the moment. We hear a lot of bad economic news, the president is facing impeachment, and the population is dealing with the Zika epidemic. Even though Suzano’s results have been positive, how does this turbulent scenario affect the company?

Suzano has maintained its estimated capex and investments. The economic situation didn’t affect any project that was previously approved by the board, and we will continue to move on while the Brazilian and global macroeconomic fundamentals are positive for them. But we are indeed more rigorous in terms of controlling our expenses, as we have to be prepared for the worst scenario. I am not only talking about Brazil, but paying attention to what is happening in the global pulp market. As for paper, we are affected by the local crisis, but the company has been able to increase exports.

Data: 30/03/2016
Local: Itararé – SP
Cliente: Suzano
Ref1: Florestal
Ref2: Itararé – SP
Job: Itararé – 30/03/16
Assunto: área de preservação e floresta de eucalipto na Fazenda Ibiti – Unidade da Suzano em Itararé – SP
Fotógrafo: Sérgio Zacchi

We have a political and economic crisis in Brazil, but it is important to note that we are also beginning to see a relevant social crisis with a high unemployment rate. My personal concern is how we can contribute to transforming the society, improving the relationship with communities, NGOs and government. Companies need to be more proactive, but not with old-style welfarism; we have to end patrimonialism and corporatism.

At Suzano, we are working hard and empowering people, so positive results are coming. The company is not financially stressed anymore and I believe it is just a matter of time before we receive an investment grade. It is very good to work at Suzano, but we recognize that there is a lot to be done. We have problems, but also the strength to solve them.

Marina Faleiros is senior news editor for RISI, based is São Paulo, Brazil.

Suzano at a Glance

With headquarters in São Paulo, Brazil, Suzano Pulp and Paper produces eucalyptus pulp, printing and writing paper (coated and uncoated), and paperboard. The company operates five industrial units: three in the state of São Paulo (one in Limeira and two in Suzano), and one each in the states of Bahia (Mucuri) and Maranhão (Imperatriz). Suzano employs more than 8,000 people and maintains offices in the US, Switzerland, England, Argentina, and China. Suzano Pulp and Paper is part of the Suzano Group, a private company with a 92-year history in Brazil. In addition to pulp and paper, the group’s businesses include insurance, reinsurance and risk management, real estate development, environmental services, and multi-channel communication.

Walter Schalka, CEO, Suzano.

Suzano’s Imperatriz pulp mill. The facility’s new tissue machine is expected to come online in 2017.

Suzano manages 897,000 hectares of land in seven Brazilian states. Of that, 460,000 hectares are planted with eucalyptus, like this tract near Itararé, São Paulo; the rest is set aside for environmental conservation.